Privacy Policy

01Who We Are

Data Controller: Sharks Security Service & Intelligence Bureau Ltd

Registered Address: 212-214 Farnham Road, Slough, SL1 4XJ, United Kingdom

Company Registration Number: 17434498 (Registered in England & Wales)

Email: info@sharkssecurityservices.co.uk

Phone: 07832 368 284

We are registered with the Information Commissioner's Office (ICO) as a data controller. If you have any questions about this policy or how we handle your data, please contact us using the details above.

02Data We Collect

We may collect the following categories of personal data:

Identity Data

• Full name, title
• Date of birth (for employment and SIA licensing purposes)
• Photographs (for identity verification)

Contact Data

• Email address, telephone number, postal address

Professional Data

• Job title, employer name, company details
• CV, employment history, qualifications, references
• SIA licence number and status

Financial Data

• Bank account details (employees and contractors only)
• Invoice and payment records

Technical Data

• IP address, browser type, device information
• Website usage data, pages visited, time spent
• Cookie identifiers (see Section 9)

Special Category Data

For employment and SIA vetting purposes, we may process special category data including criminal record information (DBS checks), health information relevant to fitness for duty, and right to work documentation. We only process this data with your explicit consent or where legally required.

03How We Collect Data

We collect personal data through:

• Direct contact — when you fill in a form on our website, email us, call us, or request a quote
• Job applications — when you apply for employment or a contractor role
• Service delivery — when we provide security services to your organisation
• Cookies and analytics — automatically when you browse our website
• Third parties — from referral agencies, background check providers, or the SIA

04Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

05How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide quotes for security services
• Deliver, manage and improve our security services
• Process job applications and conduct pre-employment vetting
• Manage employee and contractor payroll, training and compliance
• Send you relevant marketing communications (only where you have consented)
• Comply with our legal obligations, including SIA licensing requirements
• Prevent fraud and maintain the security of our systems
• Analyse website usage to improve user experience

We will not use your data for any purpose incompatible with the purpose for which it was collected.

06Sharing Your Data

We do not sell your personal data. We may share it with:

• Security Industry Authority (SIA) — for licensing verification
• DBS/Background check providers — for pre-employment vetting
• Payroll and HR software providers — under data processing agreements
• IT and website service providers — under data processing agreements
• Law enforcement or regulatory authorities — where legally required
• Professional advisors — solicitors, accountants, insurers (under confidentiality obligations)

All third parties are required to respect the security of your personal data and process it only for specified purposes in accordance with our instructions.

07How Long We Keep Your Data

After these periods, data is securely deleted or anonymised.

08Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access — to request a copy of your personal data (Subject Access Request)
• Right to Rectification — to correct inaccurate or incomplete data
• Right to Erasure — to request deletion of your data ('right to be forgotten')
• Right to Restrict Processing — to limit how we use your data
• Right to Data Portability — to receive your data in a structured, machine-readable format
• Right to Object — to processing based on legitimate interests or for direct marketing
• Rights related to automated decision-making — we do not make solely automated decisions that significantly affect you

To exercise any of these rights, please contact us at info@sharkssecurityservices.co.uk. We will respond within one calendar month.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

09Cookies

Our website uses cookies. For full details of the cookies we use and how to manage them, please see our Cookie Policy.

10Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or damage. These include:

• SSL/TLS encryption for all data transmitted via our website
• Restricted access to personal data on a need-to-know basis
• Regular staff training on data protection
• Secure password policies and access controls
• Regular security assessments

If you suspect a data breach, please contact us immediately at info@sharkssecurityservices.co.uk.

11International Data Transfers

We primarily process your data within the United Kingdom. Where we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as adequacy decisions or Standard Contractual Clauses.

12Children's Data

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected such data, please contact us immediately.

13Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by updating the date at the top of this page. We encourage you to review this policy periodically.

14Contact Us

For any data protection queries, Subject Access Requests, or to exercise your rights: